Templates

What are templates?

Templates are ready-made bot scenarios that serve as a starting point. A template contains a set of nodes, blocks, and logic tailored to a specific bot type—such as an online store, appointment booking, FAQ bot, quiz, etc.

Once you apply a template, you get a fully functional scenario that you can publish immediately or customize to suit your needs.

How to apply a template

In the builder, click the "Templates" button in the header.
Browse the catalog—templates are organized by category.
Click on a template to view its preview.
Click "Apply"—the entire scenario will load into your bot, replacing the current draft.

Applying a template replaces the current draft but does not affect the already published scenario. Publish the new version when you are ready.

Free and paid templates

Free — available immediately, without restrictions.
Paid — purchased using your account balance. Once purchased, the template remains available for all your bots indefinitely.

If you have a paid subscription plan, you can create public paid templates and earn money from them.

Creating your own template

If you want to save your scenario as a template (for reuse or to publish in the catalog):

Open the finished scenario in the builder.
Click "Add template" in the templates window.
Enter a name, description, and category.
Select visibility: private (for your use only) or public (visible to everyone in the catalog).

Template limitations

Templates do not store attached media files as file_ids; instead, they save the file URLs. This is necessary because the file_id is tied to a specific bot and cannot be transferred between bots. All files must be uploaded.

Tips

Preview the template before applying it; this allows you to understand the scenario's structure and determine if it suits your needs.
Private templates are useful as backups for successful scenarios or as starting points for new bots within the same niche.
After applying a template, go through all the nodes and replace the placeholder text with your bot's actual content.
When saving a public template, ensure that you do not include private keys in any API requests.