Sending to another chat

What is this?

By default, the bot sends all messages to the user interacting with it. The "Send to another chat" feature allows you to redirect a message from a specific block to any other chat—such as a channel, a group, or another user's private chat.

This is useful for:

• Notifying an administrator about a new request.
• Posting a message to a channel based on a user action.
• Forwarding data to a service chat (e.g., a CRM bot).

How to enable it

In the settings of any content block (Text, Image, Video, etc.), locate the "Send to another chat" toggle and turn it on.

Configuring the recipient

To find the ID of the desired chat, add the bot to that chat and use any bot designed to retrieve a chat_id (e.g., @userinfobot).

Dynamic recipient

If you need to send messages to different chats based on user data, use a variable:

{{admin_chat_id}}

This allows you, for example, to route requests to different managers depending on the selected category.

Tips

• Add the bot to the target channel or group as an administrator beforehand; otherwise, sending will not work.
• For notifications, use a "Text" block with a template that inserts user data—such as name, phone number, or selected service—via variables.
• Save the administrative chat ID into a variable using the "Set variables" block in the start node; this way, you won't have to update the ID in every single block individually. ## Forum Thread ID

If your bot operates in a Telegram group with topics enabled (forum), you can configure it to send messages to a specific topic using the "Forum Thread ID" option found in the block's advanced settings.

The {{MESSAGE_THREAD_ID}} Variable

A system variable that is automatically populated with the message_thread_id of the incoming user message. This variable is used by default when the option is enabled.

Using {{MESSAGE_THREAD_ID}} allows the bot to always reply in the same topic where the user's message originated, without the need to hardcode a specific thread ID.

How to Enable

1. Open the desired block → Advanced → select "Forum Thread ID".
2. In the field that appears, leave {{MESSAGE_THREAD_ID}} (default) or specify a particular numeric topic ID.

Important

• This option works only in groups with topics enabled. In standard chats, the parameter is ignored by the Telegram API.
• The bot must have permission to send messages to the target topic.